Terms of service

Welcome to DAHABÉ. The terms "we," "us," and "our" refer to DAHABÉ. We operate this store and website, including all related content, features, tools, products, and services to give you a curated, feel-good shopping experience (the "Services"). DAHABÉ is powered by Shopify, which helps us deliver these Services to you.

These Terms of Service explain your rights and responsibilities when using our Services. By visiting, interacting with, or shopping with us, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your country and can legally make purchases. If you allow minors to use our Services, it is your responsibility to supervise their activity.

When shopping with us, you may need to provide your email, billing, payment, and shipping details. You confirm that all information you provide is accurate and complete. You are responsible for keeping your account details secure and for all activity under your account.

2. Our Products

We strive to represent our jewellery accurately, but colours or details may vary slightly due to screen settings or device type. Product descriptions may change at any time and some products may be limited in quantity or discontinued without notice.

3. Orders

Placing an order is an offer to buy. DAHABÉ reserves the right to accept or decline any order. Orders are not confirmed until payment is received and processed. All purchases are subject to our Refund Policy.

4. Prices and Billing

Prices and promotions may change at any time. The price charged will be the price listed at checkout, plus any applicable taxes and shipping. By submitting payment, you confirm you are authorised to use the payment method provided.

5. Shipping and Delivery

We work hard to get your jewellery to you on time, but delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

6. Intellectual Property

All content on our website including images, text, product designs, videos, and graphics is owned by DAHABÉ or our partners and protected by copyright and trademark law. You may not reproduce or use our content without written permission.

7. Third Party Links

Our website may link to third party websites. We are not responsible for their content or policies.

8. Privacy

All information collected through our Services is handled in accordance with our Privacy Policy. By using our Services, you agree to our Privacy Policy.

9. Feedback

If you share ideas, suggestions, or reviews, you grant DAHABÉ a royalty-free licence to use your feedback in any way. You confirm that you own the rights to any feedback you share.

10. Prohibited Uses

You may only use our Services lawfully. Prohibited activities include violating laws or regulations, infringing on intellectual property, harassing or harming others, uploading viruses or malware, and misrepresenting your identity. Violations may result in account suspension or termination.

11. Disclaimer of Warranties

Our Services and products are provided as is and as available, without warranties of any kind. While we aim to deliver a great experience, we cannot guarantee uninterrupted or error-free use.

12. Limitation of Liability

To the fullest extent permitted by law, DAHABÉ and our partners are not liable for damages arising from your use of our Services or products, including lost profits or other losses.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms at any time. Your continued use of our Services means you accept any updates. Please check this page regularly.

15. Contact

Questions about these Terms? Get in touch:

Email: hello@dahabey.com
Trading Name: DAHABÉ
Business Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF